Privacy Policy

Introduction

At Jmyles & Co, we are committed to safeguarding the privacy and security of your personal information. This privacy policy outlines how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and relevant Scots law, including the Data Protection Act 2018. By using our services or visiting our website, you agree to the terms outlined in this policy.

Who We Are:

Jmyles & Co is a legal practice based in Dundee, Scotland. We are registered with the Law Society of Scotland and comply with all relevant regulations concerning client confidentiality and data protection.

We may collect and process the following personal data:

1. Personal identification information (name, email address, phone number)
2. Client records, including correspondence, case details, and financial information
3. Data related to your interactions with our website (IP address, browser type, time of access)
4. Any other information you provide in relation to our legal services

Your personal information is used for the following purposes:

1. Providing Legal Services: To deliver the legal services you request and manage our relationship with you.
2. Compliance: To ensure compliance with our legal obligations, including anti-money laundering regulations.
3. Marketing: If you have given consent, we may use your data to inform you about legal updates or relevant services we offer.
4. Improving Our Services: We may use website usage data to improve user experience and website performance.
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Legal Basis for Processing We process your personal data based on:

1. Consent: Where you have provided explicit consent (e.g., marketing).
2. Contractual Necessity: To fulfill our obligations in providing you with legal services.
3. Legal Obligation: To comply with regulatory and statutory duties, such as Law Society requirements.
4. Legitimate Interest: To manage our business operations effectively, provided it does not infringe your rights.

We do not sell your data to third parties. However, we may share your data with:

1. Legal partners or consultants, where necessary to provide services.
2. Regulatory bodies such as the Law Society of Scotland.
3. Third-party service providers (e.g., IT support), who are contractually bound to protect your data.
4. Law enforcement, if required by law.

Under GDPR and Scots law, you have the following rights:

1. Access: Request a copy of the personal data we hold about you.
2. Rectification: Request correction of any inaccurate data.
3. Erasure: Request deletion of your data when there is no lawful reason to continue processing it.
4. Restriction: Request restriction of your data processing in certain circumstances.
5. Data Portability: Request a transfer of your data to another service provider.
6. Withdraw Consent: Withdraw your consent for marketing communications at any time.

Data Retention

We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected, and in line with legal obligations. Typically, client files are retained for a minimum of 5 years after the conclusion of your case.

Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. This includes encrypted communication and secure data storage.

Cookies

Our website uses cookies to improve user experience. You can control cookie preferences through your browser settings. For more details, refer to our Cookie Policy.

Complaints

If you believe your data rights have been violated, you have the right to file a complaint with the Information Commissioner's Office (ICO) www.ico.org.uk.

Updates to this PolicyWe may update this policy from time to time to reflect changes in the law or our services. Any updates will be posted on this page, and we encourage you to review it regularly.

Contact Us

For any questions regarding this policy or your data rights, please contact us at contact@jmyles.co

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